Privacy Policy

1 Introduction

zzz66 is a safe and reliable online gaming platform for players in Bangladesh. When using our services, you share certain personal information with us. This privacy policy clearly sets out the full details of how we collect that information, how we use it, how long we retain it, and with whom we may share it.

We believe your privacy is a fundamental right. That is why zzz66 has followed a framework from the start that places the security of user data as the highest priority. We protect your information using SSL encryption and industry-standard technology.

If you do not understand any part of this policy or have any questions, you can contact our support team. Our live chat and email support are available 24 hours a day, 7 days a week.

2 What Information We Collect

When you create an account and use services on zzz66, we may collect various types of information. These are listed below by category:

2.1 Identity Information

• Name (full name or display name)
• Email address
• Mobile number
• Date of birth (for age verification)
• Documents provided to verify your identity (where applicable)

2.2 Transaction and Financial Information

• Deposit and withdrawal history
• Payment methods used (last digits of bKash, Nagad, Rocket account numbers)
• Transaction amounts and times

2.3 Usage Information

• Login times and frequency on the site
• Games played and betting history
• Preferred game categories and session duration
• Bonus and promotion usage details

2.4 Technical Information

• IP address
• Device type and operating system
• Browser type and version
• Cookie and session data
• Referral source (which page you came from)

3 How We Use Your Information

zzz66 uses your information only for specific and legitimate purposes. We never use your information unnecessarily or sell it to third parties.

3.1 Account Management

Your identity information is used to create, verify, and keep your account secure. This ensures that only you can access your account.

3.2 Payment Processing

The necessary financial information is used to complete deposit and withdrawal transactions via bKash, Nagad, and Rocket. Each transaction is verified to prevent fraudulent activity.

3.3 Service Improvement and Personalization

By analyzing your gaming preferences and usage patterns, we can provide you with more suitable game recommendations and offers. This is done entirely to improve your experience.

3.4 Security and Fraud Prevention

Using technical information, we can detect and prevent unusual logins or suspicious activity. This helps keep all users' accounts secure.

3.5 Communication and Support

Your contact information is used to communicate with you via live chat and email, answer your questions, and send important account-related notifications.

3.6 Responsible Gaming

By reviewing your gaming history, we can effectively manage responsible gaming tools — such as processing requests for self-exclusion or setting limits.

4 Sharing Information With Third Parties

zzz66 does not sell or rent your personal information to any third party for commercial purposes. However, we may share certain information in limited circumstances:

4.1 Service Provider Partners

Limited information may be shared with trusted technology partners to provide core services such as payment processing, technical infrastructure, and customer support. These partners may only use the information for the specified purpose and are required to comply with our privacy standards.

4.2 Legal Obligations

We may be required to provide certain information in response to a lawful instruction from a legal authority or a court order. In such cases, we will always try to ensure the minimum disclosure of your information.

4.3 Fraud and Crime Prevention

We reserve the right to share necessary information with relevant authorities to prevent fraudulent activity or money laundering.

4.4 Business Transfer

In the event of a company merger or acquisition, your information may be transferred to the new operating entity. You will be informed in advance in such cases.

5 Cookies and Tracking Technologies

The zzz66 website uses cookies to improve your browsing experience and ensure the site functions correctly.

5.1 Types of Cookies

• Essential Cookies: These are necessary to maintain login sessions and ensure security. Without them, the core functionality of the site will not work.
• Functional Cookies: Used to remember your language preferences and other personalization settings.
• Analytics Cookies: Overall statistics on user behavior are collected to understand how effective the site's pages are.
• Marketing Cookies: May be used to display relevant ads and offers based on your interests.

5.2 Cookie Controls

In most browsers, you can change the settings to accept or reject cookies. However, disabling essential cookies may disrupt some important site functions and you may not be able to log in to your account correctly.

6 Data Retention Period

zzz66 retains your information only for as long as necessary. The following factors are considered when determining the retention period:

• Account information is retained for as long as the account remains active.
• Even after an account is closed, some information may be kept for a defined period for legal, security, or dispute resolution purposes.
• Financial transaction records are retained for an extended period to meet accounting requirements.
• Marketing data is deleted within a reasonable time after the last interaction, if you withdraw your consent.

After the defined period, your information is securely deleted or anonymized in a way that you can no longer be identified from it.

7 Your Rights and Controls

As a user of zzz66, you have a number of important rights over your own information:

7.1 Right to Access

You can request to know what information we hold about you. We will provide this information to you within a reasonable time.

7.2 Right to Rectification

If any information we hold about you is inaccurate or incomplete, you can request that it be corrected. You can also update your personal information directly from your account settings.

7.3 Right to Erasure

In certain circumstances, you can request that your information be deleted. However, if there are legal obligations or active disputes, it may not be possible to delete all information immediately.

7.4 Right to Object to Processing

You can object to your information being used for marketing purposes. We will act on this request without delay once received.

7.5 Right to Data Portability

You can request to receive the information you have provided in a convenient format, which you can use with another service.

To exercise these rights, contact us at [email protected]. We will process your request as quickly as possible.

8 Data Security Measures

zzz66 takes both technical and organizational security measures to protect your information:

• SSL Encryption: All information sent and received on the site is protected with SSL encryption, making it difficult for third parties to read.
• Secure Data Storage: Your information is stored in encrypted databases and access is strictly controlled.
• Access Controls: Only authorized staff can access the necessary information, and every access is recorded.
• Regular Security Reviews: Our security measures are regularly tested and updated against new threats.
• Password Protection: Your password is never stored directly — only an encrypted hash is kept.

However, transmitting information over the internet is not completely risk-free. While we strive to ensure the highest level of protection, you also need to stay vigilant about the security of your own account — such as using a strong password and not sharing it with anyone.

9 Protection of Minors

zzz66 services are for persons aged 21 and above only. We do not knowingly collect information from any minor. Age is verified at the time of account creation.

If we become aware that a person under the age of 21 has an account, that account and the associated information will be deleted immediately. If a parent or guardian suspects their child is using our site, please contact us and we will take immediate action.

10 Changes to This Policy

This privacy policy may be updated over time due to changes in our services or legal requirements. If any significant changes are made, we will notify you by email or through a notice on the site.

The date of each version will be noted at the top of the page. Continued use of the site after a policy change will be considered as your agreement to the new policy. It is therefore a good idea to review this page from time to time.

11 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us through the following:

• Live Chat — 24/7 in Bengali and English
• Email: [email protected]

We are always committed to protecting the privacy of your information. Thank you for your trust in zzz66.